We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
I was extremely satisfied. Absolutely everything about the funeral and visitation was taken care of. All of my questions were answered. I felt that for all of Andrew's attention to detail and knowledge that he was very experienced but at the same time, he expressed and demonstrated sincere sympathy and compassion. We were special, not just another family that lost a loved one.
We lost our mom this week and went through your funeral home for her Celebration. Your care and empathy were from the heart. Though it was a huge loss to all of us you gave us the gift of yourselves and your knowledge. Thank you for everything you have done for me and my family.
Nine months ago, our family lost our beloved wife, mother, grandmother, sister and aunt, Susan Herder. I went to the cemetery this morning to visit with the love of my life and found that her headstone had just been placed. I had put off this final step in our saying goodbye for too long, but it is beautiful and a wonderful tribute to the lady we all cherished. I also realized that our thank you to the Glende Nilson staff was also long overdue.
From the time we said goodbye at the hospital on November 21st last year, your unbelievably wonderful staff entered our grieving family and remains with us to this day. Rick met with us first and remained at your beautiful funeral home well into the evening while we waited for family members from out of town to arrive. Thereafter, Chris, Andrew and the rest of your fine staff provided love, support and professionalism that was beyond all expectation. Chris and Father Alan worked with us for hours to arrange Sue’s visitation and funeral service. We cried during this meeting, with Chris and Father Alan shedding tears along with us. Again, their compassion and love was appreciated beyond words. It made our nightmare far more bearable. Thank you! Thereafter, our funeral services ended in joy, laughter and the blessings of remembering.
We are all sill struggling, of course, but your amazing staff helped us all to begin our journeys in healing with peace and joy, just as Sue would want. I cannot put into words our gratitude, appreciation and thanks. Please know that you will all have a very special place in all of our hearts. Always!
Sincerely, Joe Herder and Family Fergus Falls
I am so grateful for the ongoing support that Andrew and Elizabeth have given me. Reaching out to send comforting words, or to just ask how I am doing. The Celebration of Life service was very uplifting, the attention to detail and the communication during this difficult time was comforting. I am very thankful we decided on Glende-Nilson.
The warmth and care demonstrated to our family was wonderful. Andrew listened and was able to incorporate what all of the family members wanted for dad. The availability of all staff to help with questions we had was most impressive. Rick was excellent at our graveside memorial. The fact that Andrew was able to change his flight pattern to do a fly over during the ceremony was above and beyond, Thank you for anticipating and taking care of all the details in a professional and understanding manner.
“I can't tell you how many positive words were shared with us about the Prayer Services and the Funeral services. So many commented about how organized and detailed everything was and I kept saying...that's due to Doug and the personal services offered here at Glende. Doug - - your personal attention to the many items were so greatly appreciated. Even my cousins, the pastors, noted how smoothly and professionally the process moved with your guidance. Now that's a compliment as they've been a part of hundreds of services over the years. From the flower arrangements, to the table displays, to tending to us all - - - you were a comfort and a support so appreciated. Thank you again for all. Special thanks for the "tractor facilitation".....it brought a smile to us all, including Dad.”
“Chris was absolutely amazing! He was so kind and sympathetic, but yet upbeat and considerate. He went over and above to make everything go smoothly for our mom’s funeral. He was great on letting us personalize the funeral and accommodated all our changes we wanted. The staff was also so nice and answered all of our questions. Thank you for doing such an amazing job! God Bless You!”
“Very satisfied-extremely satisfied. On a scale of 1-10, Doug is great and so are all the rest that work there. It was the service my Dad would have loved—everything perfect. We could have never done everything to perfection without Doug and Virginia—they are marvelous people—what luck for their families to have them and that they are in this business.”
“I felt they were there for me and they couldn’t do enough for me. They were very helpful and I was very satisfied with them. They were, and are the best. All of them made me feel like I was very important and like they were family. Great job.”
“Most helpful and professional at every step. Doug Nelson is extraordinary at his duties—our family received so many positive comments about the organization and presentation of prayer and funeral services.”
“I can’t say enough about how Chris Carlson walked us through every detail gently and professionally. Mom looked so beautiful. My oldest daughter said, ‘Grandma would have been so happy about how things went the last couple of days.”
“Doug explained information to us very effectively. There was no pressure, and we were given the time to process and make the right decisions. Greatly appreciated the picture presentation and all of the extra information and guidance we were given.”
“From the first day we met through the entire process, I felt cared for and informed. All of our needs were anticipated. Thank you for the respect you provided.”